Can we solve a psychological problem through design?

Stress Reduction in the Workplace

2018 – 2019
Commission: Academic/ Tarkett
Type: Research, Design guidance
Audience: Offices
Team: Ankita Dwivedi
Special thanks: Dr. Gesche Huebner (UCL), Anette Timmer (Tarkett), Mel Allwood(Arup), Jean Hewitt (Buro Happold), George Miller Ramos (Gensler), Dr. Kamal Kant Dwivedi( ITM University), Dr. Derek Clement-Croomes, Dr. Nigel Oseland, Dr. Francesco Alessa,  Dr. Stephen Conon-Brookes, Neil Whitehead,  Jon Tollit, Dr. Mark Salter and Dr. Shahana Chattaraj.
Locations: UK, India, Costa Rica

Origins of stress are difficult to identify and its impact is hard to measure, but we can see its effects in rising numbers of working people with mental illness. 

Many disciplines have studied stress, recovery and restoration at many scales. Knowledge has not translated effectively into design because either different aspects are studied or different terms are used to explain the same phenomenon.

This study investigated stress recovery and its facilitation through design. It identified specific attributes of places that support recovery at work, providing designers with an easy-to-apply model to create restorative places at work. This trans-disciplinary study links research from Biological Science, Environmental Psychology, Organisational Psychology, Neuroscience, Environmental Design and Architectural Design. It also involved detailed expert interviews and workplace surveys in three countries.

Design processes are complex and require synthesis of multiple and often competing factors. Simple models or frameworks such as this, which can be applied at many scales, locations and project types, have a larger potential for uptake by the design industry. 

This work will create impact by:

 
  1. Underlining the importance of transdisciplinary research to support design solutions for problems as complex as stress.

  2. Unpacking the nature of stress and recovery and the role of buildings and places in it. 

  3. Identifying that restorative experiences lie on a spectrum from tranquil to stimulating at work.

  4. Uncovering key physical characteristics and activities that facilitate restoration in offices.

  5. Discovering the influence of socio-cultural, gender and wellbeing states on perception of places for restoration.

  6. Emphasising ways in which design can influence working culture to support workers restoration.

For more information on the project please contact us:

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